Feedback Is a Gift
The word “feedback” can often provoke negative feelings, like fear or defensiveness. However, feedback is a gift that we can offer to ourselves and to the people in our communities.
As part of the WKKF Community Leadership Network with the Center for Creative Leadership program, fellows are introduced to the situation-behavior-impact (SBI) model for giving and receiving feedback. The SBI model provides a structure for feedback to be focused and relevant, while increasing the likelihood it will be received in a clear, non-defensive manner.
Effective feedback – whether reinforcing positive behavior or identifying a growth area – is a core skill required of any leader